News & Events

The Results are in!!


British Sign Language Day 18 March 2012

Deafinite, the South West’s leading sign language interpretation agency, has launched a new, fully interpreted website in order to increase awareness in both the Deaf and hearing community of the Government’s Access to Work funding scheme, which enables the full fee for sign language services to be reclaimed from the Department of Work and Pensions.

A survey carried out by Deafinite flagged up that only half the respondents - who were made up of employees and employers - knew that costs could be redeemed under the scheme, which aims to provide access to employment for Deaf people.

Deafinite provides free awareness training to guide both employees and employers through the process of applying to the scheme and their new website - - aims to break down the barriers to effective communication between the deaf and hearing communities, whether it be in an employment, legal, medical or social setting.
Carly Renaud, a director of Deafinite, believes that there is a real need to make information on access to funding widely available. "With 75 per cent of the survey’s respondents using sign-language interpreters on a weekly basis - and a quarter using them over five times a week - a lot of people could be missing out on available funding, and of course people who don't know about this service may not use an interpreter at all because they believe they can't afford it.
“Deafinite interpreters care passionately about the Deaf community’s access to local services. For many of the Deaf community, sign language, rather than English, is their first language, and local services still have a long way to go to meet the language needs of the Deaf community,” Carly says.
“Accessing information and training at work is often difficult for the Deaf community without an interpreter. Deafinite interpreters can help with every step of the process from interview, access to work claims, booking interpreters and, importantly, providing high-quality interpreters at a fair price."

British Sign Language Day, on 18 March, marks nine years since British Sign Language was officially recognised as an indigenous language of the UK and to mark this Deafinite have invested £5,000 to make their website fully interpreted.

"We have invested significant money to create a fully accessible website. We believe our website to be one of the most accessible in the South West to the Deaf community as all the information is translated into British Sign Language. It's full of useful information and makes booking an interpreter easy and straightforward.”

Deafinite Interpreters was established in 2007 by three experienced interpreters, Carly Renaud, Helen Caldwell and Alison Kingdon, who saw the need for a local and professional interpreting service in the South West and they now employ the largest team of interpreters in the region, made up of an experienced in-house team and carefully selected freelance interpreters.
All interpreters are CRB checked, insured and hold membership of the Association of Sign Language Interpreters (ASLI) and/or registration with the National Register of Communication with Deaf People (NRCDP). Deafinite works in partnership with the RD&E Hospital, Exeter City Council, Devon County Council, Torbay Care Trust, Devon PCT, South Devon Care Trust, Living Options Devon and the Exeter Royal Academy for Deaf Education.

We are the preferred supplier for the following service providers

  • Devon County Council
  • NHS Devon
  • Exeter City Council
  • Royal Devon and Exeter - NHS Foundation Trust
  • South Devon Healthcare - NHS Foundation Trust
  • Torbay NHS - Care Trust
  • Exeter Royal Academy for Deaf Education
  • Living Options

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